Vehicle tracking ‘’atra201_dbx failed to load’’ error

On some computers when you click a button on the vehicle tracking ribbon you will get this error

You do not have to uninstall the software and reinstall as suggested here by Autodesk I have tried and does not work)

https://knowledge.autodesk.com/support/civil-3d/troubleshooting/caas/sfdcarticles/sfdcarticles/atra210-DBX-failed-to-load-error-Autodesk-Vehicle-Tracking-2017.html

You just have to type appload and browse to the location of the atra201_dbx file and select it and load it.